Professional B2B debt collection follows a structured process with defined stages, timelines, and escalation triggers.
Stage 1: Claim Submission (Day 0)
Creditor submits claim with documentation: contract, invoices, delivery proof, correspondence, debtor details. Agency validates the claim and confirms engagement terms.
Stage 2: Debtor Assessment (Days 1-3)
Agency checks debtor corporate status, creditworthiness, and statute of limitations. Assessment determines strategy: amicable collection, immediate legal action, or claim closure if the debtor is insolvent.
Stage 3: Formal Demand (Days 3-7)
Demand letter in the debtor's language, citing local legal framework and specific enforcement mechanisms. Sent via recorded delivery with proof of receipt.
Stage 4: Amicable Collection (Days 7-90)
Phone calls, emails, and negotiation. Payment plan discussions if the debtor has genuine cash flow constraints. Every contact documented. Status updates to creditor through case portal.
Stage 5: Legal Recommendation (Day 90)
If amicable collection fails, the agency provides a cost-benefit analysis for legal escalation: estimated costs, timeline, and probability of recovery.
Stage 6: Legal Proceedings (Days 90-365+)
Court filing, litigation, judgment. Timeline depends on jurisdiction and whether the claim is disputed.
Stage 7: Enforcement
Post-judgment execution through local enforcement mechanisms. Bank seizure, asset attachment, insolvency proceedings if necessary.